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Federal government launches digital transformation agency to modernize federal services

Federal government launches digital transformation agency to modernize federal services

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Ottawa is launching Digital Transformation Canada, a new federal agency which aims to to improve Canadians' access and experience with government services.

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PoliticsFederal government launches digital transformation agency to modernize federal servicesOttawa is launching Digital Transformation Canada, a new federal agency which aims to to improve Canadians' access and experience with government services.

Agency will use federal buying power to bolster Canadian digital and AI companies

David Cummings · CBC News · Posted: Sep 03, 2026 6:53 PM EDT | Last Updated: September 3Text to Speech IconListen to this articleEstimated 2 minutesThe audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results.
Man's eyes peer over a computer screen in the foreground with code on its screen.
Prime Minister Mark Carney tours the Vector artificial intelligence research institute in Toronto, in November 2025. The Federal government is launching Digital Transformation Canada, a new agency promising to leverage technology to improve government services. (Sammy Kogan/The Canadian Press)

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Ottawa is launching a new federal organization that promises to make use of digital technologies to improve Canadians' access and experience with government services.

A news release from the Prime Minister's Office (PMO) on Thursday outlined the creation of Digital Transformation Canada, which also aims to refine how the government develops, buys and uses technology, among a slew of other priorities.

The PMO also announced Digital Transformation Canada's new CEO, Patrick Pichette.

Pichette was Google's chief financial officer between 2008 and 2015 and was also an executive at Bell Canada, McKinsey and Spring Canada.

"The addition of Patrick Pichette will bring world-class expertise in digital transformation, innovation and organizational change to help advance this crucial work," Prime Minister Mark Carney said in a statement.

According to the PMO, the new agency will look to scale digital solutions, including artificial intelligence, government-wide to reduce duplicative work and operative costs and strengthen digital sovereignty and security.

"By modernizing public service delivery, reducing duplication and supporting the growth of Canadian technology firms, we will strengthen our economy, improve outcomes for Canadians and position Canada to lead in the digital age," Carney said.

The release said the agency will also equip public servants with tools to reduce administrative burden to improve efficiency in delivering government services.

It also said the agency would employ federal funds to support Canadian AI and digital companies test, scale and commercialize new technologies.

The new agency will fall under the purview of Minister of Government Transformation, Public Works and Procurement Joël Lightbound, and combine Shared Services Canada with parts of the Treasury Board Secretariat, Public Services and Procurement Canada and Employment and Social Development Canada.

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David Cummings

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David Cummings is a reporter for CBC News.

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