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Williams-Sonoma is putting hard numbers behind what conversational artificial intelligence can do for a retailer’s bottom line. Engagement with Olive, Williams-Sonoma’s AI shopping assistant, has risen 700% since the start of the year, and revenue tied to the…
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Williams-Sonoma is putting hard numbers behind what conversational artificial intelligence can do for a retailers bottom line.Engagement with Olive, Williams-Sonomas AI shopping assistant, has risen …